SAFETY AND SECURITY TRAINING AND POLICIES


Safety and security for our staff, guests, and city is our top priority!


Below you will find the safety and security policies, important emergency contact incident reporting, evacuation plan, splash pad shut down.


Never hesitate to call 911. If you have any questions or concerns your supervisor will be happy to support you.

SAFETY AND SECURITY POLICIES

  • Any suspicious activity should be reported to the DCA Dispatch (216-621-6000), your supervisor, or if it is an emergency, call 911 immediately.

  • Public Square address is 100 West Superior Avenue.

  • Maintain safety and security of the children at all times. Be aware of your surroundings.

INCIDENT REPORTING (See downloadable PDF at the bottom of this page)

  • If an emergency/incident occurs take care of the immediate emergency first. This can include, but not limited to: contacted police, EMS, or Fire

  • Inform the supervisor on duty

  • The supervisor will then inform the next staff member in the chain of command

  • Additional communication will be had with any outside services provided (fire, ems, police)

  • The first responder (GPC staff member) and any witnesses will complete a hard copy of the incident report.

TERMINAL TOWER EMERGENCY EVACUATION PLAN


PURPOSE

To provide specific instructions on safe evacuation from the Terminal Tower in case of fire or emergency.


REQUIREMENTS

TERMINAL TOWER SECURITY | 216-658-8401


PERSONS REQUIRING ASSISTANCE

K & D Management requests that an updated list be maintained indicating the name, location, and type of assistance needed for each physically challenged person. This list is then made available to the Fire Department. For the purpose of this procedure, any person with a temporary or permanent disability, or other condition that would require them to require assistance during an evacuation is considered “physically challenged”.


KNOW THE FOLLOWING IN ADVANCE

  • The location of the emergency exits

  • The location of the nearest fire extinguishers

  • How to use a fire extinguisher

  • Procedure for a fire emergency

  • How to activate the building fire alarm

RESPONSIBLE

All Group Plan Commission staff members must be aware of proper fire and emergency evacuation procedures.


PROCEDURE

In the event it becomes necessary to evacuate the building for any reason, please observe the following:

  • DO NOT PANIC

  • Do not use the elevator

  • Walk – do not run

  • Proceed to the Emergency Exit Stairwell that is located directly across from our office entrance.

  • Remember to assist those who are physically challenged


WHEN FIRE OR SMOKE IS DISCOVERED IN THE OFFICE OR HALLWAY, DO THE FOLLOWING:

  • DO NOT PANIC

  • If the fire is in the occupied space or office, remove everyone from the immediate area.

  • Close all doors as you leave to limit smoke and fire.

  • Activate the manual pull station that is located directly across from our office entrance.

  • Call 911 and then Terminal Tower Security: 216-658-8401

  • Fight the fire only if it is safe to do so, if you are with another person or in constant communication with other staff and only if you have been trained in the use of fire extinguishers.

  • Evacuate the building

  • Assist those persons needing help

  • Walk – do not run


EXITING YOUR OFFICE

  • Close all doors to reduce the spread of smoke and fire.

  • If a smoke-filled hallway is the only route to a clear exit, then crawl on your hands and knees. Smoke rises and clean air is nearest to the floor.

  • Proceed to the Emergency Exit Stairwell that is located directly across from our office entrance.

  • All stairwell doors automatically unlock in the event of a power failure. pull station alarm activation, or smoke detector activation. Check the stairwell to ensure it is not filled with smoke before proceeding downstairs to the outside fire exit. Use the handrail as you descend. If the stairwell is filled with smoke, use a different building stairwell as your alternate escape route. In the event of a power outage, all stairwells are equipped with emergency lighting.

  • Exit the building and proceed to our assembly area: the Mural Wall behind Rebol Café

  • It is important that in an actual emergency, efforts be made to determine if anyone has been left behind. Roll call should be taken at your assembly. Report any persons who did not evacuate to the nearest rescue, fire or police personnel.

EMERGENCY SHUT DOWN OF FOUNTAINS AND SPLASH PAD

The following processes are required if the water becomes contaminated:


  • Urine: No additional process is required due to the level of chlorine already present in the water system.

  • Food: Contact DCA to clean up the vomit. Contact the GM immediately. No additional process is required due to the level of chlorine already present in the water system.

  • Vomit: Contact DCA to clean up the vomit. Contact the GM immediately. Perform a “hard shut down” on the fountains and splash pad. Hastings Water Works will be contacted and service provided asap.

  • Fecal: Contact DCA to clean up the fecal matter. Contact the GM immediately. Perform a “hard shut down” on the fountains and splash pad. Hastings Water Works will be contacted and service provided asap.

  • Diarrhea: Contact DCA to clean up the diarrhea. Contact the GM immediately. Perform a “hard shut down” on the fountains and splash pad. Hastings Water Works will be contacted and service provided asap.

  • “Hard Shut Down” Location

  • The power switches to turn off the fountains and splash pad are inside Rebol Café, located in the electrical panel inside the kitchen, underneath their sound system equipment.

  • The key to unlock the panel is on the Summer Splash key ring and lanyard.

  • Hard Shut Down: The switches are individually labeled as, “Fountain” and “Splash Pad”. Turn both of the switches to the “Off” position

DOWNLOAD | EMERGENCY EVACUATION POLICY

DOWNLOAD | SUSPECT IDENTIFICATION

DOWNLOAD | INCIDENT REPORT FORM

DOWNLOAD | EMERGENCY SHUT DOWN SPLASH PAD

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The reimagined Public Square is part of The Group Plan's mission to better connect Public Square, the Malls, and the lakefront.

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